Before American Queen Voyages™ began using TrinDocs for Accounts Payable Automation, invoicing was done manually without any interface to their Microsoft GP financial system. So, there was a lot of hard keying and loads of paperwork! They had four people entering invoices for their fleet of three vessels. And, as to be expected with so much manual data entry, there were natural struggles with mistakes, transposing, mis-keying, typos, etc. while very little time was devoted to analysis, cost evaluation, or anything other than keying invoices.

Since coming on board with TrinDocs in 2017, American Queen Voyages™ business has more than doubled! Today there are 7 vessels in their fleet and, even with twice the business, all invoicing is handled by just one person!! There’s no more paper, and no more filing! TrinDocs integrated seamlessly with their existing financial system to automate workflow routing and approvals plus provide an electronic file cabinet that is easily searchable…allowing the business to get rid of 20+ file cabinets of hard copies and instead handle document management electronically.

"There’s no way we could do all we're doing without the automation of TrinDocs and their processes that interface with our accounting department!”

– Kathy Seay, Accounts Payable Lead

We asked them, and here's what they told us:

• "TrinDocs has best-in-class Support…TrinDocs is prompt and always available to correct issues + go above and beyond to teach the client how to resolve issues themselves in the future.  For example, we can create our own New Vendor Templates quickly and easily now (in under a minute!)."
• "TrinDocs helped us Go Paperless…TrinDocs allows us to work remotely, without losing any access to information we have while working in our offices."
• "TrinDocs is User-Friendly and Searchable…TrinDocs allows us to search by invoice, dollar amount, document number, vendor name, vendor number, and any other field in our financial system!"
• "TrinDocs helps Eliminate Mistakes…TrinDocs allows us to see historical documents for comparison while looking at current invoices, so it’s clear how coding has been done in the past while also making sure there are no duplications or mistakes."
• "TrinDocs Increases Visibility across the organization and beyond…Auditors are given view-only access to TrinDocs, saving tons of time since auditors can search and find their own documents."