Before TrinDocs, the accounts payable staff at Blackhawk would manually enter invoices into their ERP system and keep paper copies. The paper copies were stored in bankers' boxes that consumed office and hall space. The main form of communication between accounts payable and buyers was through email, using a master spreadsheet that was manually maintained by accounts payable to highlight processing issues with invoices. Many hours a week were consumed by these manual processes.

TrinDocs streamlined and simplified Blackhawk’s accounts payable process with automatic approval routings and document queue management. With 30% growth and increased invoicing, Blackhawk was able to reduce three FTE by eliminating duplication of work and eliminating multiple systems to manage data. Instead of having to work in many different systems, TrinDocs allows AP to perform 98% of their processing in one place, dramatically increasing the volume processed per processor due to efficiencies gained by processing invoices in one source.

TrinDocs increased visibility into the processing stages of all invoices, eliminated a weekly manual spreadsheet, and is providing the most current information 24/7/365. TrinDocs is the communication tool between AP and Approvers.  Approvers’ invoices are managed through their respective queues, notes that are added to the document during processing stages are visible to all, and every document has a system generated audit trail.

"Before we moved into our new TrinDocs workflow, we had to use three different systems. Now we can do everything just in TrinDocs. I love it!"

- Sabrina Stigall, AP Lead

We asked them, and here's what they told us:

TrinDocs Automatically Creates Invoices in NetSuite..."TrinDocs can do 3-way matching + create invoices in NetSuite with no manual interaction."

TrinDocs Understands Real-World Business Needs..."TrinDocs is a team of experts that knows our business and develops solutions we need."

TrinDocs Support is Best in Class..."TrinDocs has phenomenal support! They are extremely responsive, happy and helpful."

TrinDocs ROI Grows as Our Volume Increases..."TrinDocs has no limit on document storage, and there is no volume-driven pricing, so ROI for TrinDocs increases as our business grows, regardless of how many lines and transactions we have."

TrinDocs Makes Audits Easy..."TrinDocs makes it fast and easy to search for documents, by taking us paperless and having an electronic repository."