Problem Solvers Behind Tailored Automation

At TrinDocs, we believe technology should make business processes clearer, faster, and easier to manage. Our mission is to help organizations solve document-driven workflow challenges with practical automation, experienced support, and a team that cares about doing the work the right way.

What Guides Us

TrinDocs helps mid-market businesses eliminate paper-based processes through document management and workflow automation. Our solutions streamline accounts payable, requisitions, approvals, payments, and document storage while integrating with existing ERP systems. We help organizations improve visibility, strengthen internal controls, and operate more efficiently without changing the software they already use.

Our values shape how we build our software, support our customers, and work together as a team.

Integrity

We lead with honesty, transparency, and trusted guidance so our clients can make confident decisions.

Happiness

We go beyond expectations to create positive experiences for our clients, team members, and communities.

Excellence

We hold ourselves to a high standard, delivering exceptional service, expertise, and results in everything we do.

Growth

We believe lasting business growth starts with investing in the personal and professional growth of our people.

Who We Are

Leadership

Heather Short

Managing Director

Heather Short is the Managing Director of TrinDocs and has more than 10 years of experience as an accountant. Her accounting background gives her a unique understanding of the challenges businesses face and fuels her passion for helping clients improve their processes through automation. When she’s not working (which isn’t often – she proudly admits she’s a bit of a workaholic), Heather loves reading, traveling, and spending time with her children and grandchildren.

Jennifer Dearness

Director of Client Services

Jennifer Dearness serves as Director of Client Services at TrinDocs, where she leads the implementation team and works to deliver a seamless experience for every client. She enjoys solving complex challenges and working closely with customers to find practical solutions. In her free time, you’ll often find her cooking, gardening, or tackling projects that combine creativity with problem-solving.

David Mack

Director of Development

David Mack is TrinDocs’ Director of Development. He oversees all development projects and developers, as well as developing new and existing integrations with outside ERPs. His main hobbies outside of work are gardening, golf, and fishing.

Client Success & Implementation

Michael Stivers

Project Manager

Chas Pemberton

Project Manager

Justin Yodis

Project Manager

Kate Sommer

Project Manager

Product, Development & IT

Sam Brown

Software Engineer

Jeremy Williams

Software Developer

Shayne Wathen

IT Lead

Macy Ratliff

Help Desk Specialist

Business, Sales & Operations

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Jeremy Prichard

Senior Director of Sales & Marketing

Doug VanWinkle

Business Support Analyst

Carson Staples

Sales Consultant

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Cody Blankenship

Business Development

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Kaye Hunt

Business Operations Coordinator

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Michael Stivers

Project Manager

Michael Stivers is a Project Manager at TrinDocs working closely with clients throughout the implementation phase assisting with setup, configuration, and training on TrinDocs. He has 30 years experience working with ERP software and helping clients with automation and day-to-day operations. Outside of work, he enjoys Rubik cubes, bowling, and his dog (a Collie). He has 2 boys that are both in marching band and very talented with multiple instruments.

Michael_Stivers_Project Manager

Chas Pemberton

Project Manager

Chas Pemberton is a Project Manager within the Implementations team at TrinDocs, translating existing client processes into TrinDocs workflows to ensure a seamless experience within the platform. With a software development and IT background, he specializes in bridging the gap between people and software. He is an avid fan of video games, cooking, camping, board games, and generally leaning into the nerd cliché.

Chas_Pemberton_Project Manager

Justin Yodis

Project Manager

Justin Yodis is a Project Manager on the Implementation team at TrinDocs, where he specializes in tailoring the platform to fit each client’s distinct business processes. He leverages his deep background in business and accounting, spanning AP/AR roles at everything from SMLLC’s to Fortune 100 giants, to help clients translate their operational expertise into streamlined, automated workflows. Outside the office, Justin wears many different hats: he’s a history enthusiast, custom furniture maker, and proud helper at his wife’s allergen-friendly bakery.

Justin_Yodis_Project Manager

Kate Sommer

Project Manager

Kate Sommer is a Project Manager on the Implementation team at TrinDocs, where she works with the client to tailor the TrinDocs platform to their unique Business Processes. She has prior experience as a Business Central Consultant and holds the Business Central Functional Consultant Certification from Microsoft. Outside of work, Kate enjoys reading, crafting, and spending time with friends and family.

Kate_Sommer_Project Manager

Sam Brown

Software Engineer

Sam Brown is a Software Engineer at TrinDocs, developing and enhancing software solutions that help organizations automate document-driven processes. He collaborates with the team to build reliable, scalable features and continuously improve the user experience. Outside of work, Sam enjoys learning new technologies, tackling creative projects, and spending time with family and friends.

Sam_Brown_ Software Engineer

Jeremy Williams

Software Developer

Jeremy Williams is a Software Developer at TrinDocs, where he develops custom plugins, troubleshoots technical issues, and collaborates closely with clients and team members to deliver effective solutions and improve business processes. He is passionate about solving complex problems and creating tools that enhance efficiency and the overall user experience. Outside of work, Jeremy enjoys spending time outdoors, staying active through exercise, and making the most of his time with his family.

Jeremy_Williams_Software Developer

Shayne Wathen

IT Lead

Shayne Wathen is the IT Lead at TrinDocs, specializing in implementations, system integrations, and infrastructure support. He works with clients to deploy reliable solutions that improve performance, security, and day-to-day operations. Outside of work, Shayne enjoys video games, and believes that the best technology is dependable, intuitive, and designed to make people’s jobs easier.

Shayne_Wathen_IT Lead

Macy Ratliff

Help Desk Specialist

Macy Ratliff is a Help Desk Specialist with a focus on implementing and supporting TrinDocs solutions. She enjoys working closely with colleagues and clients to resolve challenges and improve user experiences. Macy is always eager to learn, adapt to, and apply new developments and improvements in the IT world. Outside of work, you can find Macy at a concert, enjoying scenic drives and trails, and discovering new music to add to her collection.

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Jeremy Prichard

Senior Director of Sales & Marketing

Jeremy Prichard is TrinDocs’ Senior Director of Sales & Marketing. Beyond overseeing day-to-day activities for those teams, Jeremy proactively works with other industry leaders for the greater good of the business communities served and uses three lenses to do so. “Three C’s” define Jeremy’s work: Christianity, Curiosity, and Creativity! Outside of work, Jeremy spends time in nature hiking, kayaking, and spelunking Mammoth Cave National Park, located just a few miles outside his hometown.

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Doug VanWinkle

Business Support Analyst

Doug VanWinkle is the Business Support Analyst at TrinDocs, supporting the management of initiatives to enable efficient and effective management from concept to implementation. He plays an essential role in providing technical assistance to customers and employees, ensuring that the organization’s systems are functioning smoothly and meeting requirements. Outside of work, Doug enjoys fishing, all things barbecue, and spending time with his family and friends.

Doug_VanWinkle_Business Support Analyst

Carson Staples

Sales Consultant

Carson Staples is a Sales Consultant at TrinDocs, helping organizations streamline their document management and automation processes. He works closely with prospective clients to understand business challenges, recommend tailored solutions, and ensure a smooth path from discovery to implementation. Outside of work,Carson enjoys playing tennis and golf, and watching UK athletics.

Carson Staples_Business Development

Cody Blankenship

Business Development

Cody Blankenship is in Business Development for TrinDocs, where he partners with organizations to simplify and automate the way they manage their documents. He takes the time to learn each prospective client’s goals and pain points, then guides them toward the right solution and supports them every step of the way, from the first conversation through a successful rollout. Outside of work, Cody enjoys going to live concerts, playing golf, and cheering on the Florida Gators and Arsenal Football Club. 

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Kaye Hunt

Business Operations Coordinator

Kaye Hunt is the Business Operations Coordinator at TrinDocs, where she supports internal operations, client support, billing operations, and customer satisfaction. She enjoys building strong relationships with clients and is passionate about providing clear communication and exceptional service. Outside of work, Kaye enjoys gardening, spending time with friends and family, and relaxing at home with her two dogs.

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