MidLab, Inc.

About Client

Chemical Manufacturing

MidLab, Inc. is a global leader with humble beginnings, and they will never forget that. Though they have achieved year-over-year growth since launching in 1980, their commitment to doing small things well—even on a large scale—has remained unchanged. MidLab specializes in cleaning formulations powered by big vision. “Everything Clean” defines so much more than their product line. This ethos is the driving force behind their approach to business, to customer relationships, and to quality. MidLab strives for streamlined processes, customer collaboration, and transparent relationships. Beyond their in-house product line, they offer private labeling, custom blends, and retail solutions. MidLab also accepts short-term contracts with clients who want to manufacture their solutions and fulfill their orders. They’re always searching for new solutions and better manufacturing processes that make customers’ lives easier. Small details—a different applicator, redesigned packaging, tweaks to a product formula—eventually add up to significant advantages in performance. As far Midlab’s internal culture, their open communication and emphasis on dignity and mutual respect keep us grounded as we grow. Midlab offers over 600 high-quality, custom-blended formulas in powder, liquid, and solid products for every cleaning need. They have also introduced national brands and custom formulas to serve the growing demand for “green cleaning” products. #EverythingClean

https://www.midlab.com/

TrinDocs Integrates Seamlessly With Datacor ERP
(formerly Chempax) To Automate AP & More

TrinDocs is a tremendous value; from day 1 it was an immediate time saver so our investment paid for itself very quickly!
Cody Housley
Vice President of Accounting & Finance

Unique Situation
Manually processing 100 invoices a day can take a toll on a growing business. Prior to TrinDocs, MidLab Inc. processed a lot of paper and needed a flexible AP Automation Solution to integrate with their niche, and tailored Datacor ERP System (formerly Chempax). Document management was a very real need, with hallways around their offices being lined with file cabinet after file cabinet…40 total file cabinets, in fact!

Tailored Solution
TrinDocs worked hand in hand with MidLab’s Accounting and IT teams to build tailored solutions around their unique business needs, to automate their AP process (and much more)! What once were very manual, labor intensive workflow processes are now automated with TrinDocs monitoring email to grab incoming documents and autokey information which allows documents to be easily searched and found by anyone in the business.

MidLab’s management team can now approve invoices directly from their own email too, with TrinDocs being tied to their active directory account. So, while a manager may not want to navigate to TrinDocs, having the ability to approve or deny straight from email has been a huge help and dramatically improved approval times.

Seeing how easily TrinDocs can be implemented and with such easy user adoption, MidLab expanded TrinDocs workflow automation beyond AP to help manage other manual paper processes for their business.

Examples of where TrinDocs has automated MidLab workflows include:

  • Accounts Payable
  • Bills of Lading
  • Customer PO’s
  • Pack Tickets
  • Receiving
  • SO Acknowledgements

The 40 file cabinets MidLab used for document management prior to TrinDocs is now down to one, single file cabinet with TrinDocs serving as an electronic file cabinet instead! Having such increased access to information has also helped MidLab adapt to changing workforce needs brought on by the COVID-19 pandemic.

“Getting everyone setup to work remotely was a breeze with TrinDocs! Plus, you have instant visibility to know how much progress your employees have made throughout the day.” – Cody Housley

Why Does MidLab, Inc. Love TrinDocs?
TrinDocs Pays For Itself In Earned Savings…”TrinDocs saves insane amounts of time! That’s true from the AP manager to the top of our organization.”

TrinDocs Enables A Remote Workforce…”Learning TrinDocs as a new user, and cross-training, is easy. Plus, TrinDocs’ connection with our VPN allows us to work from anywhere with the same access as if we were in the office.”

TrinDocs Is A Team Of Experts…”TrinDocs understands our business, they understand our systems, and they’re innovative in their approach to how their solutions can help us get the most from the resources available to us.”

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